Feature directory · 7 entries
What Beacon actually ships
Every feature below is a real surface in the product, not a roadmap item. Click through for the mechanics, the stack, and how it's configured.
all systems operational
FeatureSummaryStatusDocs
- Agentsv3.2.1Voice and chat roles. Prompts, languages, voices, rules, and the tools the agent is allowed to use. All configured per role.Voice and chat roles. Prompts, languages, voices, rules, and the tools the agent is allowed to use. All configured per role.GAOpen01 / 07
- Knowledge Basev2.8.0Upload PDFs and keep answers consistent. Beacon uses your documents to answer questions and reduce "let me check" moments.Upload PDFs and keep answers consistent. Beacon uses your documents to answer questions and reduce "let me check" moments.GAOpen02 / 07
- Functionsv4.1.0Connect Beacon to your systems. Define safe actions (lookups, bookings, updates) so Beacon can do work during a conversation.Connect Beacon to your systems. Define safe actions (lookups, bookings, updates) so Beacon can do work during a conversation.GAOpen03 / 07
- Leadsv2.4.0Every call becomes a record with a transcript, summary, and outcome. Searchable and easy to review.Every call becomes a record with a transcript, summary, and outcome. Searchable and easy to review.GAOpen04 / 07
- Analyticsv3.0.2Understand what callers ask, when they call, what gets resolved, and what should be improved.Understand what callers ask, when they call, what gets resolved, and what should be improved.GAOpen05 / 07
- Call Forwardingv2.1.0When a human is needed, Beacon can transfer the call to your team with context.When a human is needed, Beacon can transfer the call to your team with context.GAOpen06 / 07
- Embedv1.6.3Add Beacon to your website with a lightweight widget for chat and voice.Add Beacon to your website with a lightweight widget for chat and voice.GAOpen07 / 07
7 features · 7 GAPricing →