Beacon AI
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Leads

GAv2.4.0

Every conversation becomes a record: who called, what they wanted, what happened, and what to do next.

updated 1 week ago
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Leads · today
4 of 148 · page 1
 Ref · phonePersonaWorkflowTypeStatusWhen
  • TKT-4821
    +962 79 ••• 2210
    Reception · Amman
    CalendarcreateQualified2m ago
  • TKT-4820
    +971 50 ••• 0034
    Support · EN-US
    RaginquiryWorking14m
  • TKT-4817★
    +966 55 ••• 7781
    Order desk
    RestaurantcreateOpen31m
  • TKT-4813
    +962 77 ••• 1194
    Reception · Amman
    CalendarrescheduleNurturing1h
Filters:personaworkflowtypestatusunreadflaggeddate range
A table view of calls with filters and quick review.
§01 · Mechanics

How it works

  1. 01Call happens

    Beacon answers, takes notes, and logs the details.

  2. 02You review fast

    See what was resolved and what needs a human follow-up.

  3. 03Improve over time

    Find repeated questions and update your docs or rules.

§02 · In the wild

Where teams actually use it

Salescase 01
Never lose a hot lead

Beacon captures intent and next steps, even after hours.

Supportcase 02
Audit calls in minutes

Spot issues and coach the team using real transcripts.

Opscase 03
Track missed opportunities

See which calls were transferred and why.