Myna AI
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Transform Your Customer Operations with Myna AI

What is Myna?

Myna is an AI-powered voice assistant platform that revolutionizes customer interactions. Transform your business communication with intelligent voice agents that handle calls, answer questions, and engage with customers 24/7 in multiple languages and dialects.

Create Your Agent, Perfectly Configured for Your Business

Why Choose Myna?

Real workflows that run end-to-end across voice and messaging, not just a chatbot.

Customer Support & Troubleshooting

Answer policy, payments, and product questions instantly.

VoiceMessaging
Triggers
  • Payment / promo code issues
  • Product availability and policies
Actions
  • Identify issue and guide resolution
  • Escalate with order context when needed

Order Status & Updates

Handle tracking, delivery ETAs, and returns without human intervention.

Messaging
Triggers
  • Where is my order?
  • Return / exchange requests
Actions
  • Fetch live status + ETA
  • Start return flow or create an exception ticket

Lead Qualification

Turn high-intent shoppers into qualified leads.

VoiceMessaging
Triggers
  • Bulk / B2B inquiries
  • Asks about pricing, delivery, or availability
Actions
  • Ask 2–3 qualifying questions
  • Capture details and route to sales/support

Automated Follow-ups

Recover missed inquiries and reduce cart abandonment.

Messaging
Triggers
  • Unanswered chats or missed calls
  • Customer drops before checkout
Actions
  • Send a helpful follow-up message
  • Offer next steps (link, store hours, support)

Integrations

Seamlessly integrate with leading platforms across healthcare, hospitality, food delivery, and more. Myna connects with your existing tools to automate what matters.

Foodics
Foodics
Talabat
Talabat
Google Calendar
Google Calendar
Microsoft Outlook
Microsoft Outlook
Epic
Epic
Cerner
Cerner
Salesforce
Salesforce
Booking.com
Booking.com
Foodics
Foodics
Zendesk
Zendesk
Freshdesk
Freshdesk
ServiceNow
ServiceNow
Stripe
Stripe
WhatsApp Business API
WhatsApp Business API
Twilio
Twilio
Slack
Slack
Foodics
Foodics
Talabat
Talabat
Google Calendar
Google Calendar
Microsoft Outlook
Microsoft Outlook
Epic
Epic
Cerner
Cerner
Salesforce
Salesforce
Booking.com
Booking.com
Foodics
Foodics
Zendesk
Zendesk
Freshdesk
Freshdesk
ServiceNow
ServiceNow
Stripe
Stripe
WhatsApp Business API
WhatsApp Business API
Twilio
Twilio
Slack
Slack
Foodics
Foodics
Talabat
Talabat
Google Calendar
Google Calendar
Microsoft Outlook
Microsoft Outlook
Epic
Epic
Cerner
Cerner
Salesforce
Salesforce
Booking.com
Booking.com
Foodics
Foodics
Zendesk
Zendesk
Freshdesk
Freshdesk
ServiceNow
ServiceNow
Stripe
Stripe
WhatsApp Business API
WhatsApp Business API
Twilio
Twilio
Slack
Slack

AI Support That Never Sleeps

This is the same chat experience your visitors get: fast answers, on-brand tone, and no queue. Try it yourself. Type a real question and see how Myna responds.

Feels like a real conversation

Natural back-and-forth in the chat window, like messaging your best agent

Replies in seconds

No hold music. Answers appear as fast as you can read them.

Always on

24/7 coverage so late-night shoppers and global customers are never stuck

Speaks your language

Write in whatever language you use. Myna replies in kind.

Meet the Team Behind Myna

Key members and core contributors building Myna AI, an AI customer-operations platform that’s live today.

SB
Shadi Barhouma
CEO

Leading product direction and execution across customers and deployments.

LinkedIn
FA
Fares Al Odat
Full‑Stack Developer

Building the platform end-to-end: web app, APIs, infrastructure, and integrations.

LinkedIn
MS
Mohamad Shbaitah
CTO

Building the platform end-to-end: web app, APIs, infrastructure, and integrations.

LinkedIn
RA
Rana Alwahsh
AI Engineer

Developing AI capabilities: model behavior, RAG, and multilingual chat/voice experiences.

LinkedIn
OK
Osama Khalil
Full‑Stack Developer

Building the platform end-to-end: web app, APIs, infrastructure, and integrations.

LinkedIn
ZA
Ziad Altawil
Backend Developer

Building the platform end-to-end: web app, APIs, infrastructure, and integrations.

LinkedIn
JA
Jood Al Maaroufi
AI Engineer

Developing AI capabilities: model behavior, RAG, and multilingual chat/voice experiences.

LinkedIn
MA
Mohammad Aljonaidee
Data Engineer

Implementing data pipelines, analytics, and reliability monitoring.

LinkedIn
AH
Ahmad Hawamdeh
Data Engineer

Implementing data pipelines, analytics, and reliability monitoring.

LinkedIn
OA
Ousama Al Masri
Backend Developer

Developing AI capabilities: model behavior, RAG, and multilingual chat/voice experiences.

LinkedIn
IM
Issa Mustafa
Backend Developer

Developing AI capabilities: model behavior, RAG, and multilingual chat/voice experiences.

LinkedIn
SE
Saif Edeen Kharouf
Backend Developer

Developing AI capabilities: model behavior, RAG, and multilingual chat/voice experiences.

LinkedIn

Share your information with us so we can reach out to you

Get in touch

info@myna-ai.com

Amman, Jordan

Dubai, United Arab Emirates